If you actually have Office (locally installed) rather than the subscription version provided through Office 365, then you can't get Office through your Microsoft Account. Hi Joe - The easiest way for the Microsoft 365 platform to be supported is by using the Outlook (mail, calendar, contacts), OneDrive. Then, after re-starting your computer, reinstall Office by logging into with your registered email address and click Install Office.īEFORE REMOVING THE OFFICE INSTALLATION, MAKE SURE THAT YOU ARE ABLE TO LOG INTO YOUR ACCOUNT AND THAT OFFICE IS ASSOCIATED WITH IT! Saving it to your computer and then running it. If that does not help, then you might remove all traces of the Office installation by downloading the fixit from the following article: I want to use all filtering solutions offered by Microsoft 365 and Office 365. See the KnowledgeBase article "How to troubleshoot problems that occur when you start or use Word" at:įore, see the Article “Why do I get a "stopped working message when I start my Office application at: Mail flow setup Your organizations scenario Complexity Manage all mailboxes and mail flow using Microsoft 365 or Office 365: Scenario 1 Im a new Microsoft 365 or Office 365 customer, and all my users mailboxes are in Microsoft 365 or Office 365. If you hover the mouse over that icon, what do you see? If there is no connector listed from your organizations email server to Office 365, create one: To start the wizard, click the plus symbol +. Check the list of connectors set up for your organization. In the Exchange admin center, go to Mail flow > Connectors. Does that icon have a blue bar underneath it? The blue bar indicates that the Word application is running In Office 365, click Admin, and then click Exchange to go to the Exchange admin center.
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